Carer Support Clinic

What is the Carer

Support Clinic?

 

Expert frailty guidance for families and working carers supporting an older adult

If you’re supporting an ageing parent or loved one and things feel uncertain, we help you make a clear plan.

Who it’s for
Relatives and carers of older adults who want expert, practical guidance to keep someone safe, independent and well — alongside NHS care (not replacing it).

What it is
A remote, video-based guidance session focused on frailty: what to watch for, what matters most, and what to do next. You’ll leave with practical tools and a written summary you can share (if you choose).

Pricing

Pricing (pay as you go)

  • 30 minutes – £75

  • 60 minutes – £150
    No hidden fees.

Book a free discovery call


Call 0330 133 9093

What we can help with

Choose a focus for the session, such as:

  • Frailty red flags: falls, infections, delirium and when to escalate

  • Delirium (PINCH-ME): what to watch for and what to do next

  • Medicines: understanding risks and common medication-related problems

  • Prevention at home: hydration, nutrition, mobility, routines and prompts

  • Preparing for GP / NHS calls: what to track, what to say, what to ask

  • Care coordination: making the most of carers, agencies, community teams

What you get afterwards

After each session you receive:

  • A 1-page Action Summary with clear next steps

  • A simple monitoring + escalation plan (what to watch, when to act, who to contact)

  • Optional templates you can use to communicate with a GP / care provider (you send these) 
    Sent within 48 hours

How it works

  1. Book a 30- or 60-minute session (or call us).

  2. Pre-session questions: tell us your main worries and goals.

  3. Video session: structured guidance + Q&A.

  4. Action Summary sent within 48 hours.

  5. Optional follow-up session if things change.

Important boundaries

  • This is advice and guidance for carers, not direct clinical care of the patient.

  • We do not examine, diagnose, prescribe, or access patient records.

  • You control what is shared; we do not contact your GP directly.

  • If you’re worried about a medical emergency, call 999. For urgent advice contact NHS 111 / your GP.

Tools we can share

  • PINCH-ME delirium guide (carer version)

  • Frailty red flags “fridge list”

  • GP call prep sheet (key facts + prompts)

  • Escalation steps (who to call and when)

Discuss your requirements with

us

Phone Us

Phone us to discuss your frailty educational and support needs
0330 133 9093

Email Us

Send us an email to discuss your frailty educational and support needs

Dr Kirsten Protherough Dr Kirsten Protherough

Founder Home Visit Healthcare
GP, Frailty Expert
Based in West Midlands